Minor Ailments Service

Sometimes when you or your family are unwell, you may not need to make an appointment to see your GP (family doctor). Our pharmacy staff are trained healthcare professionals who can provide you with free advice on the best treatment for a wide range of illnesses and minor ailments.

As well as free medical advice, Congleton Pharmacy can now also provide free medication for some illnesses and minor ailments under a scheme called the Minor Ailments Scheme. Our Minor Ailments Scheme allows you to receive free medicines from Congleton Pharmacy to receive treatment without needing to visit your GP to get a prescription first.

The scheme is available to all patients who are entitled to free prescriptions.

Which illnesses are usually included?

The service usually includes the following illnesses:

Chemist minor illnesses and ailments service
  • Aches and pains
  • Bites and stings
  • Chicken pox
  • Colds
  • Cold sores
  • Colic
  • Conjunctivitis
  • Constipation
  • Cystitis in women
  • Diarrhoea
  • Ear wax
  • Eczema or dermatitis
  • Haemorrhoids
  • Hay fever
  • Head Lice
  • Mouth ulcers
  • Nappy rash
  • Teething
  • Threadworm
  • Thrush
  • Verrucas
  • Warts

Treatment is available for free from Congleton Pharmacy as long as you qualify for free prescriptions normally. Please note that the list of treatments available for free under this service can vary from time to time dependent on NHS guidelines.

What do I have to do?

Pharmacy minor ailments service

If you are suffering from any of the illnesses listed above come straight to see us at Congleton Pharmacy. You will be seen as soon as possible and you do not have to make an appointment.

The pharmacist will speak to you about your health condition and discuss with you what treatment you might need. Congleton Pharmacy has a private consultation room if you feel you need to discuss things in private. You will be asked questions about your symptoms, including which medicines you are taking and information about your illness.

It would be helpful if you bring a list of any medicines you are taking. This is to make sure that the treatment you are given is right for you. All details given to the pharmacist are confidential.

If it is appropriate, the pharmacist will provide the right medicine for you. The pharmacist will tell you the best way to take the medicine and give you any extra advice you need to help with your illness.

Free treatment

As this is an NHS funded service in order to get free treatment you will need to show proof that you do not have to pay. Proof could be your HC2 certificate, or income support. If you cannot provide proof then the pharmacist will still provide the medicine but checks will be made later.